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Fix Redemption Helper Outlook Extension Error

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Anurag Bansal

Anurag Bansal is the Founder & CEO of Techacker. He is an entrepreneur, technology enthusiasts and social media strategist helping startups and fellow entrepreneurs achieve success by leveraging the power of internet, social media and mobile web. Catch him on Twitter (@techacker), Facebook and Google+.

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137 Responses

  1. Rossi says:
    November 21, 2014 at 11:22 AM

    Yay!

  2. sjrily says:
    October 13, 2014 at 7:05 PM

    awesome! Thanks so much1

  3. Andrew Clare says:
    September 6, 2014 at 4:15 AM

    Thank you for the advice. Very helpful the annoying error message has gone.

  4. simon says:
    June 21, 2014 at 11:28 AM

    Many thanks, Outlook 2007 on Windows 7 home. Was annoying everytime i started Outlook recently but thanks to you its sorted.

  5. tony says:
    June 11, 2014 at 5:21 PM

    Thank you. also helped me get rid of the eset popup that was very annoying.

  6. Maria says:
    May 12, 2013 at 11:14 AM

    Thank you for your help. You gave me the solution for a problem I have been trying to fix for a week.

  7. Freddy says:
    April 17, 2013 at 6:50 AM

    Many thanks for the help, worked first time after trying all sorts. Thanks again. FM

  8. Deepak Dongre says:
    March 21, 2013 at 11:18 PM

    Hey thanks so much. Went around the world to find so many complicated steps…but this one was easy. Problem solved. God bless you 🙂

  9. Paweł says:
    March 13, 2013 at 1:21 PM

    Thank you, problem solved 🙂

  10. Henry La says:
    March 12, 2013 at 9:49 AM

    Brilliant.. well done.

  11. Helou says:
    February 26, 2013 at 1:08 AM

    thank you very much, it worked as you said.

  12. Noel Edwards says:
    February 25, 2013 at 2:58 PM

    Thanks Anorag, This appears to work for me.Noel 26/02/2013

  13. jenewman says:
    December 15, 2012 at 3:10 PM

    YES!!!! It worked. Thank you. Thank you.

  14. Gore says:
    October 26, 2012 at 8:15 AM

    Thank you so much. Great!

  15. Tehane says:
    October 10, 2012 at 3:10 PM

    Aloha from Hawaii…As we say here, Mahalo nui’ loa (thank you very much) for the tip on fixing the redemption helper outlook extension error.

  16. Scott Montagne says:
    October 1, 2012 at 12:24 PM

    Thanks! It did the trick!!!!

  17. tisha says:
    September 24, 2012 at 1:50 PM

    This took less than a minute and solved a problem that had been bothering me for weeks! Thank you!!

  18. Jack says:
    September 24, 2012 at 8:22 AM

    Thaks for helping with this annoying problem.

  19. Stella says:
    September 17, 2012 at 1:51 AM

    Thanks for that – I had tried all sorts to get rid of it before I found your method. Stella

  20. Gustavo says:
    July 25, 2012 at 8:44 AM

    Thanks a lot!

    • Deva says:
      August 2, 2012 at 2:04 AM

      It’s killing me last one month but rtoday with the help of your article i found this as great solution.

      Thanks to all

  21. wlqesq says:
    May 22, 2012 at 8:48 AM

    OMG, I have been living with that for over a year!   When this started our IT person didn’t know what was causing it, let alone how to fix it.  So, I just lived with it.  Today, I finally was so feed-up I went looking and happened to find your site.  I can’t even believe  that it is gone.   Thank you very, very much! 

  22. Dave in Courtenay says:
    May 20, 2012 at 6:12 PM

    Your solution was so clearly illustrated and acted exactly as you described. I had fiddled and searched through so many MS and independent posts, and software for sale to fix this one issue.
    A breath of fresh air!
    Thank you so much!

  23. Ammar4uall says:
    May 8, 2012 at 3:39 AM

    thanks, its really useful for me 🙂

  24. skywalker says:
    May 3, 2012 at 4:23 AM

    Thanks, simply worked and the problem is gone

  25. Warren says:
    April 23, 2012 at 11:26 PM

    Thanks a lot. I did exactly what the instuctions said, and walla, it worked perfectly. The redemption error is gone.

  26. Dachshunds3 says:
    January 24, 2012 at 5:38 PM

    After trying numerous fixes suggested online, I came across this one by Mr. Bansal. So simple and it actually works!! Thank you so much. The problem occurred when I downloaded the latest software for Logitech Setpoint. Using Win7 and Office 2007.

  27. Mario says:
    January 23, 2012 at 11:26 AM

    Very good! 🙂
    Tks!

  28. itmfm1 says:
    January 12, 2012 at 9:15 AM

    I was ahving the same problem. Also after I did the suggested I deleted the Redemption addin from the c:windows.SysWOW64 directory.

  29. mamakat says:
    November 25, 2011 at 1:28 PM

    thank you!

  30. Howard says:
    October 5, 2011 at 2:09 AM

    simple! many thanks, had the problem for weeks, you enabled me to fix in seconds!

  31. Abydos71 says:
    September 23, 2011 at 3:16 AM

    Thanks heaps.

  32. Aleiromeiro says:
    September 14, 2011 at 2:51 PM

    Problema de erro no Outlook “redemption helper outlook extension” RESOLVIDO!! Thank you! Álei Romeiro from Brazil

  33. Worldc77 says:
    August 31, 2011 at 2:03 AM

    thank you^^

  34. Asg says:
    June 27, 2011 at 9:54 PM

    good job!!

  35. Anton says:
    June 8, 2011 at 11:40 AM

    Thank you atlast i got rid of this annoying redemption pop up when opening outlook

  36. Ffreeety says:
    June 2, 2011 at 8:24 AM

    thanks very much – saved hours of looking around trying to fix this

  37. Jfk says:
    May 22, 2011 at 2:34 PM

    definitly works with all redemption errors. thanks

  38. Crosbydave says:
    May 19, 2011 at 9:50 AM

    Thank you so much–this has plagued me every time I opened up Outlook for the last six months! 

  39. Billk says:
    May 10, 2011 at 9:38 AM

    Works like a charm…thanks!

  40. Ykjoe says:
    March 22, 2011 at 5:30 AM

    Thanks for helping with this annoying error message. It seems to be gone!

  41. David says:
    March 6, 2011 at 3:51 PM

    THANKS FOR THIS EASY FIX FOR A REALLY ANNOYING ERROR!!!

  42. Ruzty says:
    March 5, 2011 at 8:38 PM

    Thanks a lot!!!! It worked. My “error” appeared after I uninstalled Samsung Kies. Now thanks to your advise it’s gone

  43. Elmansy says:
    March 3, 2011 at 1:19 AM

    March 2011 and still good, fixes an add-in problem today using the directions. Thanks

  44. James_bond says:
    February 24, 2011 at 9:00 AM

    february 2011 now – still a good problemsolving post, thasnks!!!!

  45. Rob says:
    February 19, 2011 at 11:57 PM

    Valeu, resolvi a mensagem irritante!!!!

  46. Nirav joshi says:
    February 7, 2011 at 10:30 PM

    Gr8, thanks a lot

  47. phil says:
    February 1, 2011 at 8:48 AM

    Thanks a lot !!!! works great… I was pretty annoyed with this message due to inproper uninstallation of PersonnalBrain…

  48. Nico says:
    January 31, 2011 at 8:35 PM

    Thanks !
    it works ! Great

  49. Curly says:
    January 28, 2011 at 5:36 AM

    Thanks for the info. I am trying this, and I hope that it will also work for me.

  50. Cezarbn says:
    January 18, 2011 at 10:40 PM

    Yes, it works! This annoying error is gone!

  51. Almad says:
    December 23, 2010 at 2:26 AM

    A+++++++++++++++helper. Thanks. Al

  52. Knowliz -_-_-_- says:
    December 21, 2010 at 8:27 AM

    Thanks, it works.

  53. Nestav says:
    December 21, 2010 at 8:18 AM

    What you really should do – just remove file extend.dat and restart Outlook! That is suggestion from Microsoft.

  54. Clare_turton says:
    December 17, 2010 at 12:37 PM

    Thanks for this..the pop up had been starting to get on my nerves….especially as I knew which program had installed the add-in in the first place & the fact I’d un-installed it already!

  55. Martin says:
    November 28, 2010 at 1:38 PM

    Thanks for your help, I managed to fix an irritating problem very simply.

  56. Patrick says:
    November 28, 2010 at 12:50 AM

    Thanks so much worked for me! Man that was annoying pop up! I ma glad people like you are out there!

  57. Chris says:
    November 27, 2010 at 5:43 AM

    did read alot about this error finally a solution, great job.

  58. simply says:
    November 19, 2010 at 12:31 AM

    Thanks. It worked for me.
    Cheers

  59. Angel Acosta says:
    November 7, 2010 at 8:31 PM

    Thanks so much it solve my problem, God bless you!

  60. SML says:
    October 27, 2010 at 4:00 PM

    Thank you so much. This error has been driving me crazy for months. You have no idea….Sara

  61. Xfsui says:
    October 24, 2010 at 10:35 AM

    thanks!

  62. Guest says:
    September 16, 2010 at 4:21 PM

    yay – I just started having this issue so appreciate the assistance!

  63. KEY2ALLDOORS says:
    August 31, 2010 at 6:11 AM

    i was pull ing my hair out untill i came to this site. Here i found the answer to my redemption-add-in
    I flowed the advice above now everything is fine, THANKS

    THE KING52

  64. Bharath says:
    August 14, 2010 at 3:10 PM

    ThanQ so much for your timely Help. My problem has been rectified.

  65. Guenter says:
    July 5, 2010 at 4:34 PM

    Thanks, this help me also an windows 7

  66. John says:
    June 18, 2010 at 8:22 AM

    Excellent. Thanks! I had the same prob after I uninstalled Memeo. Now fixed! Top fellow!

  67. Scottb says:
    June 8, 2010 at 1:59 AM

    Worked great, thanks a million.

  68. John says:
    June 2, 2010 at 2:49 PM

    ooooppppss It helps to follow your directions exactly. It’s gone! Thank you for the advice, for I would not have known how to do this.

  69. John says:
    June 2, 2010 at 2:46 PM

    It doesn’t show a “Redemption” anything. I don’t know what to do next?

  70. editor says:
    May 25, 2010 at 4:21 AM

    It’s work thank you for your advise

  71. Elle says:
    May 24, 2010 at 1:54 PM

    THANKS A MILLION!!!!!

  72. asdf says:
    May 4, 2010 at 12:59 PM

    excellent, thanks.

  73. Anonymous says:
    April 30, 2010 at 6:59 PM

    new error message “http://schema.microsoft.com/mapi/protag/0x3613001f” is unknown or cannot be found

  74. arnaldo guidotti from Italy says:
    April 29, 2010 at 6:21 PM

    fix outlook redemption error: you r magic. It worked. Thnks

  75. Anonymous says:
    April 4, 2010 at 9:51 AM

    Thanks, that did the trick

  76. Anonymous says:
    March 26, 2010 at 12:37 AM

    You are very kind, i must be so gratifull because with all that information you have gived, that help me in that problem. May be, that wasnt a problem, but isnt an usefull situation. May be there are not to much people that knows how to save that. Let me tell you something and if you can, you could tell me… i began to use a new windows 7, because my mistake, i used a memeo sync, and as it wasnt for a win 7, i cuoldnt use it, and began wiht that error on outlook, i used revouninstaller to take that program of, and did it, but appear that problem in outlook. Thanks about you told, that didnt appear more, but i must do a question… that could generate a problem in future because i must turned off an usefull work on outlook?? Sorry because my english is not my native language. Thanks for you answer. if you want, writte to my email:

  77. Jørgen Bork says:
    February 28, 2010 at 1:43 PM

    Thanks from Denmark!

  78. Walt says:
    February 12, 2010 at 10:29 PM

    THANK YOU. Dell Tech couldn’t figure this out. His best guess is that it was caused by my firewall.

  79. Mark says:
    January 16, 2010 at 3:37 PM

    It’s the simple things in life that make me happy – and getting rid of my teamscopesupport.dll error when opening Outlook is just an example of the simplest fix, resolving an annoying error. Indeed my problem revolved around “redemption helper” as well – so your solution worked perfectly. – Many Thanks!

  80. John says:
    January 10, 2010 at 3:17 AM

    Great advice, thanks!

  81. Sergio says:
    January 8, 2010 at 1:02 PM

    solved! thank you so much!

  82. Dorotea says:
    December 31, 2009 at 10:41 PM

    Excellent!!! Thank you very much

  83. Dana Labrie says:
    December 29, 2009 at 12:42 AM

    Thank goodness – that was the most annoying problem I had this week ahead of having a flat tire due to my cars’ metal nitrous tire pressure valve cap eroding the valve stem (ok that will be my other Tweet Peeve for the month)! Had the same message as you that I needed an update from ACT for my redemption.dll since it was amuck. ACT had no updates – but I bet I could find one if I paid for their “warrenty and help” which is probably hundreds of dollars for the estimated one question answered per year… and a double wammy I could not uninstall mscoree.dll since Vista is so rigid and as it said I didn’t have admin rights (of Bill Gates??) to delete the file. Thank you – !

  84. Dhaval says:
    December 23, 2009 at 5:53 AM

    Yes, absolutely a Memeo thing. My antivirus raised an alarm one day about this file and I quarantined or deleted it. Since then this issue has come up.

    Now solved after your solution but the question is can we reinstate that Memeo file? May be it is useful for backing up the OST file.

    • Anurag Bansal says:
      December 23, 2009 at 12:46 PM

      Dhaval, I am happy that your issue was fixed. I haven’t seen any use of this Memeo file. It has been over 2 years when I deleted this file and never faced any issue.
      All other readers too didn’t report any issue so far. So I assume it is fairly safe to be without this file. Also looks like the website itself is down where a forum was maintained for this plug-in. So I am not sure if there is any further development happening on this.
      You got the idea right…
      Thanks

  85. Bob says:
    December 15, 2009 at 4:48 PM

    Thanks so much for helping me with this annoying message. I too had installed the crappy memeo software and hated it. This was very helpful!!

  86. Linda says:
    December 13, 2009 at 11:05 PM

    Thank you so much. Like you, I have searched the net for over a week trying to fix this problem. Thank you again!!!!!!!!

  87. Sara says:
    December 10, 2009 at 10:09 AM

    Thanks for this, it was driving me crazy!

  88. Sara says:
    December 10, 2009 at 2:07 PM

    Thanks for this, it was driving me crazy!

  89. Chuck Arthurs says:
    December 5, 2009 at 7:30 PM

    Redemption Helper Outlook Extension Error

    Your cure for the problem was so simple – very easy to do and better than that it worked 100%
    Thanks

    • Anurag Bansal says:
      December 6, 2009 at 11:29 PM

      Thanks guys…
      I am really happy to have helped so many people till date.
      Appreciate your visit on Knowliz. Hope you find other articles also interesting…
      Cheers…

  90. robn says:
    December 3, 2009 at 10:21 PM

    That was excellent – had an identical problem, You solved it for me! Thanks.

  91. islandmomof3 says:
    December 3, 2009 at 3:54 PM

    Thank you for the resolution to this annoying error. I appreciate the help!

  92. Garry says:
    December 3, 2009 at 4:08 AM

    Thank you very very very much!

  93. Satish Reddy says:
    November 18, 2009 at 4:07 AM

    Thank you it helped me to fix the this issue ….

  94. CJ says:
    November 1, 2009 at 3:52 AM

    Thanks!!
    I searched my computer for where the file said it was located (and it wasn’t) your suggested fixed it, no problems.

  95. joey says:
    October 21, 2009 at 12:42 AM

    It has been bothering me for weeks, and now it is off my back. Many thanks………..

    • Anurag Bansal says:
      October 21, 2009 at 2:37 AM

      Wow!!! That’s awesome. But I wonder how come this issue hasn’t been fixed in Outlook 2007 yet. I originally wrote this article in Dec 2007, so it is almost 2 years now. And people are still facing this issue.
      That’s really something not good on part of the concerned teams at Microsoft, Dell or whatever. This issue should have been long gone…
      No wonder people are just stuck with Windows willy-nilly otherwise they would have moved to Linux long back if Windows wasn’t their default OS environment.

      Anyway, I am happy that people are still finding it useful.

  96. Jim says:
    October 18, 2009 at 2:32 AM

    Worked for me! Thanks!

  97. Craig says:
    October 8, 2009 at 8:01 PM

    Way to go. That begins a new day for me without that irritating error message. Thank you!

    • Anurag Bansal says:
      October 8, 2009 at 8:28 PM

      You are very welcome Craig..
      Have a nice day. Keep reading Knowliz for similar tips and tricks brought to you specially from the technology world.

      Cheers…

  98. Anurag Bansal says:
    May 27, 2009 at 12:11 PM

    I guess, this is an ugly add-on required for MediaDirect to pull your Outlook data or something like that.
    But because of some updates, it becomes useless and keeps interfering with Outlook to run smoothly.
    I uninstalled it long back and haven’t faced any issue with my system so far and I think other readers have also mentioned the same.
    So I will say, it is fairly safe to remove it.

    Hope this information helps.
    Cheers
    Anurag Bansal

    • Robins0510 says:
      June 6, 2010 at 6:43 PM

      I just had this matter pop up after fixing a kem.exe error by removing my Logitech Software, went from one matter to the other, lol… following your instructions did the trick… Thanks so much!

  99. Anonymous says:
    May 27, 2009 at 9:18 AM

    what is the redemption helper that we are removing?
    I would just like to know what it is that we are un-installing.

    Thanks

  100. Anonymous says:
    May 19, 2009 at 3:43 AM

    Thanks, that was tops

  101. Anonymous says:
    April 29, 2009 at 8:50 PM

    Finally, my cell can sync with outlook without that annoying error that was stopping it. Many, many THANKS!

  102. Anonymous says:
    April 27, 2009 at 6:31 AM

    Thanks, it fixed my problems too!

    Børge from Norway.

  103. Anonymous says:
    April 16, 2009 at 7:47 AM

    thank you milion times!!!

  104. Anonymous says:
    April 9, 2009 at 1:09 AM

    thank you for the post that was good to me too

  105. Anonymous says:
    April 1, 2009 at 4:51 PM

    Thank you very very much, So many people posted comments on this, but no one provided a solution. Again, thanks for taking away annoyance from my life

  106. Anurag Bansal says:
    March 30, 2009 at 11:00 AM

    You are welcome my friend.

    Happy to help.

    Cheers
    Anurag Bansal

  107. Anonymous says:
    March 29, 2009 at 5:18 PM

    Thanks a million. This is great help.

  108. Anonymous says:
    March 4, 2009 at 3:31 PM

    Great work. Thanks for the solution

  109. Anonymous says:
    March 4, 2009 at 1:10 AM

    Great job! Thank you for posting this! My hero!

  110. Anonymous says:
    January 22, 2009 at 4:09 PM

    Hey, great advice. Solved the problem for me! Thanks!

  111. Anonymous says:
    January 13, 2009 at 12:46 PM

    Thank you so much for your detailed description of how to remove this annoying error.
    It was very helpful

  112. Anonymous says:
    December 2, 2008 at 4:23 PM

    Awesome. the rest of the sites just talked about the problem and you had the solution

  113. Anurag Bansal says:
    November 12, 2008 at 8:18 AM

    Your welcome @KV.

  114. KV says:
    November 11, 2008 at 11:44 AM

    Awesome…thanks for the tip!

  115. Anurag Bansal says:
    October 26, 2008 at 8:19 PM

    Oh, wow…
    That’s good.
    Happy to have you helped somehow.

    Cheers
    Anurag Bansal

  116. blubull says:
    October 26, 2008 at 6:09 PM

    I googled my problem, found your answer, and it worked. Saved me from formatting and reinstalling everything.

  117. Anonymous says:
    September 6, 2008 at 2:15 PM

    Thanks. I fixed the problem.

  118. Anonymous says:
    August 21, 2008 at 2:57 AM

    So far so good.. Thanks for the top
    CB

  119. Tim says:
    August 13, 2008 at 7:49 PM

    Thank you very much for telling me how to get rid of that error. I would have had no clue otherwise!

  120. Anurag Bansal says:
    August 8, 2008 at 4:20 PM

    I am happy that this quick tip is helping you guys out there. I myself got very frustrated with this problem.

    Happy that it helped.
    Cheers
    Anurag Bansal

  121. Christian Garcia de says:
    May 18, 2008 at 1:40 PM

    it helped me out! thanks

  122. Gillian says:
    April 16, 2008 at 3:42 AM

    Yey! You star!!!

    That’s been bugging me for a couple of months!!!

    😀

  123. Anurag Bansal says:
    January 5, 2008 at 10:50 AM

    Thanks for the update businessaffairsguru. That will definitely help the readers.

  124. BusinessAffairsGuru says:
    January 5, 2008 at 1:02 AM

    One problem with deselecting all instances of the “Redemption helper add-in” is that it is a hook that is used by a lot of legitimate Outlook extensions and add-ins to perform their tasks. If you uncheck them, some additional feature you installed (or some other program you like installed) into Outlook will be gone.

    • pierina says:
      July 30, 2012 at 8:35 PM

      hi! from Uruguay / South America!
      you helped me a lot with your solution for the “redemption helper outlook extension”. It really worked!!! Thank you!!!!!!!!